Increase E-commerce Conversions

Passionate Community + Rich Media =
 Powerful Results
 Free Training

Social Proof Drives Sales  

Candid is a pioneer in Visual Commerce techniques that allow brand's to tell their story through the eyes of their biggest fans. Authentic photos & videos are streamed to product pages and social ads to create a fresh and inspiring community experience that sells.

 Try Your Hashtag

The Best Kept Secret in Visual Marketing

A versatile CMS for social that helps brands source, manage and publish creative at scale

Want to breathe life into your marketing? We make it easier to find, organize, and publish social stories to point of sale displays where they have a real impact. Our plugins are fast, flexible, and integrate in seconds on any platform to provide the ultimate social proof when it matters most.

Thanks for being so patient with all the itty bitty theme requests! The litte details go along away in making this a truly blended, on-brand experience.
E-Commerce Marketing Manager

4 Steps to Community Inspired E-commerce

 Collect & Curate

Candid's powerful discovery and moderation engine allows teams to quickly find the most authentic & inspiring stories in the avalanche of community content and do more with it.

Whether you're just starting out or already working with high-volume hashtags, we can help you separate signal from noise.

Tap network effects by encouraging customers to share on social or let them upload media directly on your installed displays.

 Tag Products

Easily map approved media to your products to drive the 1-click 'shop this look' experience.

Update call-to-actions in real-time and test variations to optimize conversions.

Leverage automation techniques and configurable workflows (from moderation-as-a-service to algorithmic mappings) to make publishing even easier.

 Showcase

Showcase your best community photos on interactive galleries and product page displays to enable a 1-click shopping experience that delights.

Powerful pre-built layouts allow marketing teams to target mobile, tablet and desktop without any programming.

Make it your own and blend visual reviews seamlessly into your design with powerful customization options.

 Measure & Reward

Our industry leading analytics engine tracks sales, engagement and community growth in real-time and empowers you to act fast.

Go way beyond GA-style transactional attribution and see your brand through the eyes of your biggest fans and access insights that lead to true innovation at warp-speed.

Nurture relationships with top ambassadors and encourage on-going collaborations.

  Media Rights Management

A scalable and effective solution to engage with your fans and easily request explicit consent to amplify their story across digital properties, social ads, other social channels and more. All 4 methods (hashtags, link-based, the direct method and the reply method shown below) are supported alongside real-time response metrics.

 Explicit Consent

Tap into social stories with explicit consent by reaching out directly to your biggest fans.

Contact content creators on Instagram and Twitter to secure permission to use their work, all from a convenient central dashboard.

Or, automatically acquire usage rights via direct uploads on product pages or via post-purchase emails with automatic SKU matching built in.

 Fast & Convenient

Candid will comment on the post on your behalf and if the owner agrees to your terms they can quickly reply in-app with a unique acceptance code.

The rights management system maintains a separate (permanent and downloadable) record of the content owner's response for compliance.

Fans will be excited to hear from you so be sure to only send thoughtful requests for media that you'll actually use.

 Ultimate Win-Win

Approval rates exceed 83% when requests are personalized and genuine.

Customers love exposure for their stories, be sure to let them know where their media is showcased.

Once users accept, rights statuses are immediately updated and the associated publishing workflows kick in to activate the content.

 Use Anywhere

Congrats! Millennials trust UGC 50% more than traditional media and find it 35% more memorable than other sources.

A cost-effective and repeatable content supply chain is the foundation of success with social advertising, with true community content playing a pivotal role.

Put approved media to work across the digital spectrum or activate social ads to share top performing stories with new audiences.

 Instagram Storefronts

Turn your Instagram feed into a conversion machine!

Take the guess work out, make it fun for fans to engage with the beautiful content you're sharing everyday and give them an easy path to purchase. Delight your community with breathtaking visual hubs that turn impulse into action.

No middleman, no commissions, no % fees

Authentic Markerting & Advertising Solutions

Get better content, do more with it — built from the start to accelerate e-commerce
→  Shoppable Snapchat  

 Shoppable Displays

Community content, whether from everyday customers or seasoned influencers, is quickly displacing traditional stock photography across the digital spectrum.

Our curated but live displays engage communities and connect them to each other over shared passions, with a seamless 1-click contextual shopping experience that delights.

Candid streams rich community stories across retail touchpoints for an ever changing look at what’s new for your brand.

 Plug and Play

Don't let your best stories get buried, put them to work they matter most with automated workflows.

Our on site plugins install in seconds on all major e-commerce platforms without heavy involvement from IT.

Link on site performance with Predictive Community Ads and share top performing stories with broader audiences to draw in new traffic.

 Rest API

Candid delivers proprietary content management capabilities, team-based workflows, performance metrics, and rights management on top of social APIs that partners can use to create visual experiences that are uniquely their own.

Personalize the experience for each visitor with powerful audience segmentation and remarketing: highlight media that matches unique interests, styles, seasons, locations or past behaviours.

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